Service Agreement & Refund Policy

Company: RRE JV Group Consulting
Location: Missouri, United States
Effective Date: June 25, 2025

1.0 Scope of Services

RRE JV Group Consulting (“Consultant”) agrees to provide business and management consulting services, including but not limited to Basic Strategic Advisory, Strategic Insights Digest, and Advanced Expert Team Consultation services (collectively, the “Services”).  Specific deliverables, timelines, and expectations may be outlined in separate written proposals or invoices for each engagement.

2.0 Client Responsibilities

The client (“Client”) agrees to provide timely information, access, and cooperation necessary for the Consultant to perform the Services. Failure to do so may result in delayed delivery or cancellation of services without refund.

3.0 Fees and Payment Terms

All fees for Services are due as specified in the relevant invoice or purchase confirmation. Payment must be made in full before Services are scheduled or delivered unless otherwise agreed in writing. All payments are processed securely via our chosen payment processor.

4.0 Refund Policy

Due to the specialized and time-intensive nature of consulting services, all sales are final. However, in certain limited cases, RRE JV Group Consulting may consider a refund request on a case-by-case basis and at its sole discretion.

  • Refund requests must be submitted in writing within ten (10) calendar days of service delivery.

  • “Service delivery” refers to the date when consultations, reports, or other deliverables are first provided to the Client, whether by email, phone, video, or other digital communication.

  • If approved, any refund will be issued minus payment processing fees, which typically range from 4% to 6% of the total transaction.

  • Requests must be submitted to: Service@rrejvgroup.com
    Subject line: Refund Request – [Client Name]
    Include: Client name, service purchased, payment confirmation, and reason for the request.

RRE JV Group Consulting will evaluate the request and provide a written response within seven (7) business days.

5.0 Limitation of Liability

RRE JV Group Consulting shall not be liable for any indirect, incidental, special, or consequential damages. In any case, the Consultant’s liability shall not exceed the total amount paid by the Client for the specific service in question.

6.0 Governing Law

This agreement and any disputes arising from it shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to conflict of laws. Any legal actions will be resolved in the appropriate courts of Missouri.

7.0 Modifications to Policy

RRE JV Group Consulting reserves the right to modify this agreement and its refund policy at any time. The latest version will be made available on our website and is deemed effective upon publication.

8.0 Client Acknowledgment

By purchasing or engaging RRE JV Group Consulting’s services, the Client confirms they have read, understood, and agree to this Service Agreement and Refund Policy.